PRACTICAL INFORMATION

 

HOTEL SCAM ALERT

HOTEL SCAM ALERT

It has come to our attention that our invited speakers and delegates may have been contacted by companies or individuals claiming to be affiliated with the VasCog 2018 Congress regarding their potential stay at our partner hotels. Please be aware that this is a scam sent from a company named Business Travel Management (BTM).

 

The company will send you an email or call you to entice you to purchase rooms at our partner hotels. These calls have been to office phones, cell phones, and land lines.

 

If you indicate that you have a rooming need, BTM will send you a credit card authorization form from DocuSign or RightSignature. Please DO NOT give out any of your information to this company as this is a scam. Please ignore any emails and calls from BTM or any other travel agent and DO NOT complete the DocuSign or RightSignature form that is attached to their emails.

 

The VasCog 2018 Congress Organizers and our partner hotels will NEVER send emails or place telephone calls to individuals in order to promote specific accommodations. If you receive emails or telephone calls regarding VasCog 2018 hotel accommodations, please disregard and do not engage with the sender. Our partner hotels will not contact you for any credit card information relating to your reservation via phone calls or email. If credit card authorization is being requested, the request will only be made directly from our partner hotels. In order to ensure that you are indeed talking to the representatives from our partner hotels, you can call our partner hotels directly:

 

Hyatt Regency Hong Kong, Sha Tin

Tel: +852 3723 1234

E-mail: hongkong.shatin@hyatt.com

 

Royal Park Hotel

Tel: +852 2601 2111

E-mail: Resvn@royalpark.com.hk

 

Courtyard by Marriott Hong Kong Sha Tin

Tel: +852 3940 8888

E-mail: kate.wong@courtyard.com

 

Regal Riverside Hotel

Tel: +852 2649 7878

E-mail: rrh.dos@regalhotel.com

 

The VasCog 2018 Congress is not affiliated in any way with BTM or any other travel agent. The only way for our delegates to reserve a hotel room under the VasCog 2018 Special Rate is to make bookings directly through the partner hotel(s), using the accommodation booking link or reservation form. The Congress Secretariat Team from The Chinese University of Hong Kong will also be handling all the hotel reservations for all invited speakers. All charges are to be settled by speakers or delegates upon checkout.

 

We take data privacy and security with the utmost importance and your contact information has not been compromised by the VasCog 2018 Congress Organizers. The agencies DO NOT have access to information on your registration and hotel bookings. They are accessing public congress information and searching contact details through search engines like Google.

 

Please note that The Chinese University of Hong Kong (CUHK) and The International Conference Consultants Ltd (ICC) are the appointed congress organizers of VasCog 2018. Any company or travel agent outside of CUHK and ICC is not authorized to represent VasCog 2018. Valid emails come from vascog2018@cuhk.edu.hk and vascog2018_abstract@icc.com.hk.

 

If you receive a phone call or email from BTM, or being contacted by any other travel agent, please forward the information immediately to vascog2018@cuhk.edu.hk.

 

We are working to address this situation and have reported this scam to relevant authorities [Hong Kong Police Force, UK Action Fraud, and US Internet Crime Complaint Center] and hotels concerned. Your kind understanding and support is much appreciated.

 

What to do if you have been contacted by a scam company about booking hotels?

  1. If you have given out your credit card information to BTM or anyone who called you about booking hotel rooms for the VasCog 2018 Congress, call your credit card company immediately, alert them to the scam, and deny the charge.
  2. Change your online passwords and PINs to prevent fraudsters from doing any further damage.
  3. Continue to monitor your credit card to look for fraudulent charges. Request further information from your credit card company regarding closing your account or issuing a new card.
  4. Book your rooms only through the official accommodation booking link or reservation form. Hotel information can be found on our conference website: http://www.mect.cuhk.edu.hk/vascog2018/accommodation.html.

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Important Dates